Lloyds Bank and Halifax banking apps DOWN as customers hit by payday outage
Thousands of customers at Lloyds, Halifax and Bank of Scotland have been left unable to access their bank accounts this morning after a major mobile app outage.The issue has seen banking apps crash moments after opening, with frustrated users unable to log in or make payments on payday.According to outage tracker Downdetector, over 1,200 customers across the three banks have reported problems, with Lloyds seeing the most complaints.All three banks are part of Lloyds Banking Group, which may explain why the disruption is affecting them at the same time. Lloyds has acknowledged the issue, saying: "Some customers are having issues with our app right now. Bear with us as we fix this."Dozens of customers have taken to social media to complain that their Lloyds and Halifax banking apps are crashing or refusing to open, with many saying they’ve been left unable to check if they’ve been paid.One user wrote: "App is not working this morning, it closes as soon as I try to open it."Another said both the personal and business apps were "crashing before opening", while others reported trying to reinstall the app with no success.With today being payday for many workers, the timing of the outage has caused major concern. "I don’t even know if I’ve been paid yet," one customer said. Another added: "@LloydsBank your banking app is down on payday really. I’ve just transferred money from another bank to Lloyds so I can pay my bills and now I can’t get access to my money as the app keeps crashing!"Some 780 people have reported issues with Lloyds, while 402 reports have been made about Halifax.Bank of Scotland, which has fewer customers, peaked at 73 reports.Back in May, around 2,000 customers reported issues on Downdetector, saying they were unable to access both mobile and online banking services.At the time, Lloyds said the disruption was caused by a planned test that lasted only a few minutes before being halted.In February, a much larger outage hit several major high street banks. Lloyds, Halifax, First Direct and Nationwide were all affected, leaving thousands of customers locked out of their accounts
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Thousands of customers at Lloyds, Halifax and Bank of Scotland have been left unable to access their bank accounts this morning after a major mobile app outage.
The issue has seen banking apps crash moments after opening, with frustrated users unable to log in or make payments on payday.
According to outage tracker Downdetector, over 1,200 customers across the three banks have reported problems, with Lloyds seeing the most complaints.
All three banks are part of Lloyds Banking Group, which may explain why the disruption is affecting them at the same time.
Lloyds has acknowledged the issue, saying: "Some customers are having issues with our app right now. Bear with us as we fix this."
Dozens of customers have taken to social media to complain that their Lloyds and Halifax banking apps are crashing or refusing to open, with many saying they’ve been left unable to check if they’ve been paid.
One user wrote: "App is not working this morning, it closes as soon as I try to open it."
Another said both the personal and business apps were "crashing before opening", while others reported trying to reinstall the app with no success.
With today being payday for many workers, the timing of the outage has caused major concern. "I don’t even know if I’ve been paid yet," one customer said.
Another added: "@LloydsBank your banking app is down on payday really. I’ve just transferred money from another bank to Lloyds so I can pay my bills and now I can’t get access to my money as the app keeps crashing!"
Some 780 people have reported issues with Lloyds, while 402 reports have been made about Halifax.
Bank of Scotland, which has fewer customers, peaked at 73 reports.
Back in May, around 2,000 customers reported issues on Downdetector, saying they were unable to access both mobile and online banking services.
At the time, Lloyds said the disruption was caused by a planned test that lasted only a few minutes before being halted.
In February, a much larger outage hit several major high street banks. Lloyds, Halifax, First Direct and Nationwide were all affected, leaving thousands of customers locked out of their accounts
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